I am extremely proud to be a part of the Point In Time Count here in Charlotte.  This is the 4th year I have participated and each year I led a group.  I am always so impressed with the love each of my teammates have for their community.  For those of you that are not aware, this surveying of Charlotte enables us to stay in compliance with HUD, the US Department of Housing and Urban Development . Charlotte has chosen to go above and beyond the national standard of doing one survey count every 2 years, and now does it every single year.

This year, we used a new mobile application that made it easy to keep track of the data we were collecting.  The process was straight out of the same book Integrateideas uses in their own consulting.  The app is called Counting Us App and you can find out more information here.  In fact, one of my teammates left a homeless man’s birth date out of the survey and even though he was planning on going back to fill it out at the end, the internal administrators had already sent him a text message making sure to remind him to collect it.  Wow!  So proactive!

I learn a lot about the use of technology when I get out of my world and enter someone else’s.  To see how much effort the staff put into this event made me feel proud to be a part of this Charlotte community.  I want to make sure people see some of the numbers (100 volunteers at 4:30am today!!) surrounding our fight to end homelessness so I am attaching this fantastic email I just received from the staff.

Email 1

Volunteers, Officers and Staff,

We are grateful for your time and service today, providing support, transporting supplies, and completing surveys with people experiencing homelessness in unsheltered locations throughout Mecklenburg County. We know some of you also served the night before as part of the Sheltered Count – thank you!

Over 100 volunteers participated in shifts throughout the day beginning at 4:30am this morning and ending at 6:30pm tonight. Overall, there were over 200 surveys completed today. Over the next days and weeks, we will be reviewing and cleaning the data to ensure information is complete and accurate and all duplicate entries are removed in order to arrive at our final unsheltered count number.

We continue to be humbled and amazed by the generosity of our volunteers – because of you, we are able to help ensure everybody counts in Charlotte in 2018.

Thank you,


Email 2

2018 Point-in-Time Count Volunteers, Continuum of Care Providers, Staff and Community Stakeholders,

We officially completed the 2018 Point-in-Time Count work at 6:30pm tonight with volunteers completing surveys at the Homeless Resource Center uptown. Between January 15 and February 1, over 250 volunteers have participated in the Point-in-Time Count including completing surveys, transporting supplies, and providing support. In addition, staff from street outreach and PATH, emergency shelters, transitional housing, rapid re-housing, other permanent housing and permanent supportive housing have been hard at work collecting and reporting Point-in-Time Count and Housing Inventory Count data. Thank you.

The Counting Us App allowed us to review data in real-time and reach out to volunteers and providers to fix data entry problems quickly. To all of our volunteers and providers – please do one last check of your app and ensure all survey drafts have been submitted.

In the weeks and months ahead, we will complete the final steps of our data collection process, begin reviewing and cleaning all data sets and prepare the information to share with you later in the spring through a report that will combine Point-in-Time Count data with other information to look at the overall state of housing and homelessness in Charlotte-Mecklenburg.

While the Point-in-Time Count has limitations, when combined with other performance measures, it does offer Charlotte-Mecklenburg helpful information that can inform local housing solutions. Here’s a link to the Housing & Homelessness Dashboard Blog post from today that outlines three key takeaways from the Point-in-Time Count for our community.

To subscribe for regular updates, including posts related to the Point-in-Time Count, click here.

Thank you,